Jatheon Support Center
Your go-to place for product documentation, guides, and troubleshooting tips.
Search
Jatheon Cloud – How To Articles
Cloud archiving solution
How to Edit an Existing User
As an Account Admin, or a user with the Edit users permission, you can change the details of the users in your organization. Edit a user Click your initials in the top right corner and select Company Settings. Open the Manage Users tab....
- Updated
How to Import Emails to Jatheon Cloud
As an Account Admin, or a user with the Import files and Run ingestion permissions, you can import existing emails into Jatheon Cloud. Importing takes two steps: Upload the file — a PST file, a single EML file or a ZIP file of EML file...
- Updated
How to Create a New User
As an Account Admin, or a user with the Create users permission, you can add new users to your organization. Create a user Click your initials in the top right corner and select Company Settings. Open the Manage Users tab. Click New Use...
- Updated
How to Activate/Deactivate a User
As an Account Admin, or a user with the Suspend users permission, you can deactivate a user so they can no longer log in, and activate them again later. Start in the Users list: click your initials in the top right corner, select Company...
- Updated