As an Account Admin, or a user with the permission to manage users, you can see and manage all the users in your organization.

View your users

1. Click your initials in the top right corner and select Company Settings.
2. Open the Manage Users tab. The Users list opens.

The list shows each user's Status, First Name, Last Name, Role, Email, Verified, Registration Date, 2FA and Primary Phone Number. Click a column name to sort the list. To find a user, type in Search users... or click Filters.

Add or edit a user

• Click New User to add a user. See How to Create a New User.
• Click Import to add several users from a CSV file. See How to Import Users by Uploading a CSV File.
• Click Edit in a user's row to change their details or mailboxes. See How to Edit an Existing User.
• Click Download All Users to download the list as a CSV file. See How to Download a User List.

Manage a user

Open the More menu (represented with ...) at the end of the user's row. Depending on your permissions, you can:

• Deactivate the user, or Activate them again. See How to Activate/Deactivate a User.
• Initiate Password Reset to send the user a password reset email. See How to Initiate Password Reset.
• Delete the user. See How to Delete a User on Jatheon Cloud.

Manage several users at once

Tick the users you want to change. Activate, Deactivate and Delete above the list then work on all the selected users, and a confirmation message tells you how many users were changed.

If you're an MSP Admin, see How to Manage a Client's Users as an MSP Admin.