As a Google Workspace administrator, you can send a copy of every Gmail message to your Jatheon Cloud journaling address using one of three methods:

1. Content compliance (recommended)
2. Routing
3. Third-party email archiving (Frontline Plus, Enterprise and Education Plus editions only)

Use only one method. Every method only adds a copy for Jatheon Cloud, and your users keep receiving their mail as usual.

Set up journaling with content compliance

1. Sign in to the Google Admin console (admin.google.com) with an administrator account.
2. Go to Menu > Apps > Google Workspace > Gmail.

3. Click Compliance.
4. Scroll to Content compliance and click Configure (or Add another rule if a rule already exists).
5. Enter a short description for the rule, e.g. Jatheon Cloud.
6. Under Email messages to affect, select all four options: Inbound, Outbound and both Internal options.
7. Under Add expressions that describe the content you want to search for in each message, select If ANY of the following match the message and click Add.

8. Select Advanced content match, then set Location to Full headers and Match type to Contains text.
9. In the Content field, enter your domain name (add one expression per domain if you have more than one) and click Save.

10. Under If the above expressions match, do the following, select Modify message.
11. Under Also deliver to, check Add more recipients and click Add.
12. Enter the journaling address you received from Jatheon and click Save.

13. Click Save at the bottom of the rule.

Please note that changes can take up to 24 hours to take effect.

Set up journaling with routing

Please note that the journaling address must only be added under Add more recipients. The rule also shows a Change envelope recipient option directly under Modify message. Don't select it: it replaces your users as recipients, so their messages go only to Jatheon Cloud and never reach their inboxes.

1. Sign in to the Google Admin console (admin.google.com) with an administrator account.
2. Go to Menu > Apps > Google Workspace > Gmail > Routing.
3. Under Routing, click Configure (or Add another rule if a rule already exists). Don't use Default routing, which is a separate setting.
4. Enter a short description for the rule, e.g. Jatheon Cloud.
5. Under Email messages to affect, select all four options: Inbound, Outbound and both Internal options.
6. Under For the above types of messages, do the following, select Modify message.
7. Leave everything else in this list unchanged, including Change route and Change envelope recipient.
8. Under Also deliver to, check Add more recipients and click Add.

9. Enter the journaling address you received from Jatheon.
10. If you switch this dialog from Basic to Advanced, make sure Do not deliver spam to this recipient is unchecked, so spam is archived too.
11. Click Save to close the dialog.
12. Under Options, make sure the rule applies to both users and groups.
13. Click Save at the bottom of the rule.

Please note that changes can take up to 24 hours to take effect. Once the rule is active, send a test message to a user and check that it arrives both in the user's Gmail inbox and in Jatheon Cloud.

Set up third-party email archiving

This setting is available in Frontline Plus, Enterprise Standard, Enterprise Plus and Education Plus editions.

1. Sign in to the Google Admin console (admin.google.com) with an administrator account.
2. Go to Menu > Apps > Google Workspace > Gmail > Routing.
3. Scroll to Third-party email archiving and click Configure.
4. Enter a short description, e.g. Jatheon Cloud, and the journaling address you received from Jatheon.
5. Click Save.

Please note that changes can take up to 24 hours to take effect.