As an MSP Admin/Account Admin, you can manage Expunge Time for any of your Clients/your organization.
To do so, follow these steps:
- Log into Jatheon Cloud and head over to the:
MSP Admin: Clients section
Account Admin: Company Settings (choose this option in the main header).
- MSP Admin: Find the Client that you wish to change the Expunge Time for, then click the Edit link that will appear once you hover over that Client's row.
- Go to the Retention tab.
By default, the Expunge Time is set to Indefinitely. Please note that:
If you want to change the expunge time, click the Change Expunge Time button and you will be presented with a popup listing the following options:
- Yearly - (1-20 years)
- Monthly (1-11 months)
Once you have changed the expunge time, click the Save button. A notification will appear to confirm that the Expunge Time has been successfully changed.