Jatheon Cloud
Cases
Journaling Configuration
Tag actions
- How to Filter by Tags in Simple and Advanced Search
- How to Apply and Remove a Legal Hold Tag from a Single Email
- How to Apply and Remove Personal and Legal Hold Tags to/from Multiple Emails
- How to Manage Retention Tags
- How to Apply and Remove a Personal Tag from a Single Email
- How to Manage Legal Hold Tags
Search actions
- How to Reply to All
- How to Download Selected Email(s)
- How to Reply to an Email
- How to Forward Selected Email(s)
- How to Restore Selected Email(s) to Inbox
- How to Use Fuzzy Search
Jatheon Cloud – How To Articles
- How to Manage Expunge Time
- How to Change Language for my Jatheon Cloud Account
- How to Set Up LDAP
- How to Configure Google Mail to Send to Jatheon Cloud (Routing)
- How to Configure Google Mail to Send to Jatheon Cloud (Content Compliance)
- How to Configure O365 to Journal to Jatheon Cloud
Jatheon Archiving Suite
Search and Actions
- How to Use Advanced Search
- How to Perform Simple Search
- How to Set Up the Export Task
- How to Export Search Results into a PDF File
- How to Export Search Results into a PST/EML File Format
- How to Use the "Add to Clipboard" Option on Jatheon cCore
Administration
- How to Add a New User
- How to Restart Web Interface, Shut Down and Reboot the Jatheon Appliance
- How to Install the SSL Certificate
- How to Create a User and Other User Management Options
- How to Configure the LDAP Connection on Jatheon cCore
- How to Change User Password
Compliance Officer
Manuals
- Hardware Installation Manual
- Outlook Plugin Manual
- cCore Configuration Interface Manual
- Jatheon cCore Admin Manual
- End User Manual
- Compliance Officer Manual
Jatheon Archiving Suite – How To Articles
Jatheon Mobile App
Cloud app
cCore app
FAQ
Jatheon Cloud – FAQ
- How is Jatheon Archiving Suite different from Jatheon Cloud?
- How can I pay for Jatheon Cloud?
- How is Jatheon Cloud licensed?
- How easy is it to get started?
- Does Jatheon Cloud require any additional IT resources?
- How much data can I archive?
Jatheon Archiving Suite – FAQ
- Can Jatheon cCore automatically migrate data between tiers or systems?
- Is Jatheon cCore compliant with FINRA?
- Is the UI straightforward for both end users and IT personnel?
- Are training sessions available?
- What happens after I buy the Jatheon cCore solution?
- What is the maximum capacity of units?