Jatheon Cloud
Social Media Archiving
- How to Enable Google Chat Archiving
- How to Get Onboarded for Microsoft Teams Archiving
- How to View Single Instagram Profile Search Result
- How to Export Social Items
- How to Get Onboarded for WhatsApp Archiving
- How to Search for Social Media Content
Cases
Journaling Configuration
Tag actions
- How to Apply and Remove a Classification Tag
- How to Share Personal Tags
- How to Filter by Tags in Simple and Advanced Search
- How to Apply and Remove a Legal Hold Tag from a Single Email
- How to Apply and Remove Personal and Legal Hold Tags to/from Multiple Emails
- How to Manage Retention Tags
Search actions
- How to use special characters - Simple/Advanced Search rules, limitations and conditions
- How to Refine Search Results
- How to View Raw Message
- How to Reply to All
- How to Download Selected Email(s)
- How to Reply to an Email
Jatheon Cloud – How To Articles
- How to Migrate Emails from Mimecast email archiver to the Jatheon Cloud or Jatheon cCore appliance
- Permissions required for Microsoft Office 365 Jatheon Synchronization
- How To Expunge Emails From The Archive
- How to Set Up Okta SSO Integration
- Transferring Verizon Network Archiving Service from another vendor to Jatheon
- How to Manage Classification Tags
Jatheon Archiving Suite
Search and Actions
- How to Use Advanced Search
- How to Perform Simple Search
- How to Set Up the Export Task
- How to Export Search Results into a PDF File
- How to Export Search Results into a PST/EML File Format
- How to Use the "Add to Clipboard" Option on Jatheon cCore
Administration
- Jatheon cCore Deployment Checklist
- How to Set Up a Secure LDAP Connection
- How to Add a New User
- How to Restart Web Interface, Shut Down and Reboot the Jatheon Appliance
- How to Install the SSL Certificate
- How to Create a User and Other User Management Options
Compliance Officer
- How to Redact Emails
- How to Use Audit Log
- How to Set Up a Policy
- How to Add Emails to a Policy
- How to Set Up Legal Hold
- How to Add/Remove a Comment to/from an Email
Manuals
- Barracuda to Jatheon cCore Email Migration
- Hardware Installation Manual
- Outlook Plugin Manual
- cCore Configuration Interface Manual
- Jatheon cCore Admin Manual
- End User Manual
Jatheon Archiving Suite – How To Articles
Jatheon Mobile App
Cloud app
cCore app
FAQ
Jatheon Cloud – FAQ
- How is Jatheon Archiving Suite different from Jatheon Cloud?
- How can I pay for Jatheon Cloud?
- How is Jatheon Cloud licensed?
- How easy is it to get started?
- Does Jatheon Cloud require any additional IT resources?
- How much data can I archive?
Jatheon Archiving Suite – FAQ
- Can Jatheon cCore automatically migrate data between tiers or systems?
- Is Jatheon cCore compliant with FINRA?
- Is the UI straightforward for both end users and IT personnel?
- Are training sessions available?
- What happens after I buy the Jatheon cCore solution?
- What is the maximum capacity of units?