Jatheon Support Center
Your go-to place for product documentation, guides, and troubleshooting tips.
Search
Search actions
All the actions related to Search and Search Results.
How to use special characters - Simple/Advanced Search rules, limitations and conditions
Here are some guidelines on - how to use special characters, search limitations, and general rules when running Simple/Advanced searches Special Characters are considered as white space when performing the search, this allows for finding...
- Updated
How to Refine Search Results
If you're a user with the permission to perform Simple and Advanced Searches, you'll be able to refine your search results by clicking the Filters drop-down (located on the right-hand side from all the bulk actions).You will then get sev...
- Updated
How to View Raw Message
In case you want to view raw message, you can do it by following these simple steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email in question Once you find it, click the More menu button i...
- Updated
How to Reply to All
In case you need to reply to all for an email on Jatheon Cloud, you can do it easily by following these simple steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email you'd like to reply to On...
- Updated
How to Download Selected Email(s)
In case you need to download a single email from your Jatheon Cloud archive, please follow these steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email you'd like to download Once you find it...
- Updated
How to Reply to an Email
If you'd like to reply to a single email from Jatheon Cloud, follow these quick steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email you'd like to reply to Once you find it, click the More ...
- Updated
How to Forward Selected Email(s)
In case you need to forward a single email, you can do it by following these quick steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email you'd like to forward Once you find it, click the Mor...
- Updated
How to Restore Selected Email(s) to Inbox
In case you need to restore a single email from your Jatheon Cloud archive to your inbox, follow these steps: Log into your Jatheon Cloud account Head over to the Search section and search for the email you'd like to restore Once you fi...
- Updated
How to Use Fuzzy Search
Do you sometimes need to search for a specific word in an email, but aren't sure if it was spelled right? You can now use Fuzzy Search, as part of our Simple Search. This functionality can find and retrieve misspellings and typos. To fin...
- Updated
How to Export Your Search Results
To use the Export functionality on Jatheon Cloud, you'll first need to log in as a user with Export permission.To be able to export a set of results, you need to perform a search first. To find out how to perform Simple, Advanced or Soci...
- Updated
How to Perform Advanced Search
When you log into Jatheon Cloud, the first thing you'll see is the global Simple Search page. This page will allow you to search through all the archived emails. You can read more about the Simple Search functionality here: How to Perfo...
- Updated
How to Perform a Simple Search
As soon as you log into Jatheon Cloud, the first thing you'll see (and the first field that will be selected) is the Simple Search section. To run a search, click the Search field and start entering the keyword(s) you want to search for ...
- Updated