You can reply to the sender of an archived email straight from Jatheon Cloud, if your role has permission to reply to emails.

Reply to the sender of an email

1. Go to the Search section and find the email.
2. Click the email to open it in the reading pane.
3. In the reading pane toolbar, click More and select Reply.

4. In the Reply to Email window, check the recipient. The To field shows the original sender and can't be changed.
5. Edit the subject if needed. It starts with Reply: followed by the original subject.
6. Type your message.
7. Click Reply to Email. The button is available once both the subject and the message are filled in.

A Sending... window confirms that your reply is on its way: The recipient will receive your reply to their email address. Click OK to close it.

Please note that Reply isn't available for social media items, files or Google Chat messages. To include everyone on the original email, choose Reply to All instead.