How to Export Your Search Results – Jatheon Technologies Inc.

To use the Export functionality on Jatheon Cloud, you'll first need to log in as a user with Export permission.

To be able to export a set of results, you need to perform a search first. To find out how to perform Simple, Advanced or Social Search, check out these articles:

As soon as you get the results, you can select a single email or multiple emails. The maximum number of emails you can choose is 100.

Once you select the desired emails, click the Export button and a popup will appear presenting the option to export the email(s) to: PST, PDF, EML or CSV.

For PST Export:

The user needs to enter the Export name and also choose whether they want to export the emails as original email, or as a processed email.

For PDF Export:

The user needs to enter the Export name and also choose whether they want to include the attachment or not and also decide on the Flat attachments option.

For EML Export:

The user needs to enter the Export name and also choose whether they want to export the emails as original email, or as a processed email.

For CSV Export:

The user needs to enter the Export name. Email, ID, From, Subject, Date/Time and Size will be shown.

Give your Export a name (note that only letters, digits, underscores and hyphens are allowed) and click the Export button to export the selected items.

Alternatively, you can export all Search Results, by clicking the Export All button, where all the Search Results would be exported.

The Export will be triggered and once it is ready, you'll get an email with a download link.

You can also access exports by going to the Exports section.

Depending on whether you used single email export or bulk email export (more than one email), you will be able to find the export either in Single Exports or Bulk Exports section, respectively. There is also a Social Export tab where all the social exports will be presented.

Click the desired export to view the status report and Download link.

Since the generated Export link is valid for a week, we've enabled a Re-Run Export option. This option allows you to run the same export query that was initially triggered. The export will be shown at the top of the Export list.

Note: Since some emails might have been expunged in the meantime, you could get a different result set compared to the initial Export.

You can also get to see the checksum verification for each export:

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