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How to Use Fuzzy Search

Steven Tobolar
Steven Tobolar
  • Updated

Fuzzy Search finds emails even when a word is misspelled or has a typo, either in your search term or in the email itself. It's part of Simple Search.

Turn on Fuzzy Search

  1. Go to the Search section and click the Email tab. Simple Search opens by default.
  2. Type your search term. For example, a search for vilage finds nothing with a normal search.

No results without Fuzzy Search

  1. Turn on the Fuzzy Search switch next to Tags. The search field now shows Fuzzy Search on.

Fuzzy Search switch turned on

  1. Click Search.

The results now include close matches, and the matching words are highlighted in each email. Here, the search for vilage finds emails that contain village.

Fuzzy Search results

Please note that Fuzzy Search is off by default, and it's available only in Simple Search. It's switched off when you move to Advanced Search or to the Social, File or Website search.

How fuzzy matching works

  • A word needs at least 3 characters for fuzzy matching.
  • Words of 3 to 5 characters can differ by one letter.
  • Words longer than 5 characters can differ by up to two letters.
  • Up to 50 different matching terms are used.
  • If you enter several words separated by spaces, each word is matched separately.

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