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Social Media Archiving
All the articles regarding social media archiving.
How to Enable Google Chat Archiving
Before you enable Google Chat Archiving for your organization, make sure you meet the following pre-requisites: Google Workspace needs to be one of the following: Google Workspace Enterprise, Google Workspace Enterprise Plus, or Google ...
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How to Get Onboarded for Microsoft Teams Archiving
To set your Microsoft Teams for archiving, two main prerequisites needs to be fulfilled: 1. Required permissions for the user that will receive connection request email for Microsoft Teams archiving are as follows: 2. User that will r...
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How to View Single Instagram Profile Search Result
When searching through your Jatheon Cloud archive, if the Search Results contain any Instagram Profile related content, you'll be able to click on that result and see the Single Result View, which will be presented on the right hand side...
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How to Export Social Items
In case you need your Social Media Items exported, just head over to the Search section and find the results you want to export. Select the items you wish to export and choose Export [num of selected items] option or, in case you want t...
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How to Get Onboarded for WhatsApp Cloud Archiver
WhatsApp Cloud Archiver: Uses regular WhatsApp or WhatsApp Bussiness apps from Google Play or App Store Requires a simple scan of QR code - no additional app installation Can capture all text, images, multimedia, files Does not captur...
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How to Search for Social Media Content
Please note that only Compliance Officers and users with the permission to run advanced social search can access and look for Social Media Content. The search for Social Media Content is found in the same section as Simple and Advanced ...
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How to Get Onboarded for Facebook Archiving
To set your Facebook Page for archiving, our Support Team Member will contact you and ask for the email of the user who is an Admin for the page(s) that you wish to archive. Once you provide that information, the Support Team Member wil...
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