Jatheon Support Center

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Jatheon Archiving Suite – How To Articles

Tutorials, use cases and videos

How to configure Jatheon cCore (MTA) Mail Transport Agent

MTA Configuration defines Jatheon cCore ability to receive emails from Journaling server.You can access the MTA configuration from:  Appliance console: login as: fido, pass: jatheonpnc  php configuration console available at FQDN/IP:808...

By Steven Tobolar

How to Configure Virtual Machine from vCore iso file on VMware Workstation Pro 17

1. Once you have .iso file downloaded and checksum verified start by Creating a New Virtual Machine   2. Select Custom (advanced)   3. For the Hardware Combability select the one that suits your VM environment, in this example ESXi 7.0...

By Steven Tobolar
  • Updated

PST Export in Office 365

How to Export Search Results in Microsoft 365 eDiscovery (Purview) This guide explains how to export search results using the new Microsoft Purview eDiscovery (Premium) portal, replacing the legacy Security & Compliance Center and the re...

By Steven Tobolar
  • Updated

How to Configure Exchange 2010 Journaling

Affected software version: Exchange 2010Role: Admin Configuring Exchange 2010 to work with Jatheon's cCore archiving appliance is a 3-step process.The first thing that needs to be done is to create an SMTP contact so that Exchange knows ...

By Steven Tobolar
  • Updated

How to Configure Exchange 2016/2019 to Journal to Jatheon cCore

Create SMTP Contact Create Send Connector Create Journaling Rule 1. Create SMTP Contact with External Email Address in Exchange Server 2016/2019 Option 1: Using Exchange Admin Center (EAC) Step 1: Log in to Exchange Admin Center Open y...

By Steven Tobolar
  • Updated

How to Archive Email from Office365

Affected Version: AllRole: Admin Jatheon supports email archiving from Office365. Here's how you can configure the appliance to archive from O365.Office365 cannot resolve the appliance address, and the only thing it can recognize is your...

By Steven Tobolar
  • Updated

How to Configure Microsoft 365 Journaling to Jatheon cCore Appliance (via firewall)

  Overview Microsoft 365 (formerly Office 365) cannot directly route journaling messages to internal network devices, since these are typically behind firewalls and use private IP ranges. To journal messages to your Jatheon cCore applian...

By Steven Tobolar
  • Updated

How to Archive Email from GroupWise on Jatheon cCore

Affected Software Version: 1.1.26 and upRole: AdminJatheon supports and can journal from most email platforms, including GroupWise. Settings for the GroupWise platform can be found under the Message Source/GroupWise tab. This task can b...

By Steven Tobolar
  • Updated