1. Create SMTP Contact with External Email Address in Exchange Server 2016/2019
Option 1: Using Exchange Admin Center (EAC)
Step 1: Log in to Exchange Admin Center
Open your browser and go to:
https://<ExchangeServerFQDN>/ecp
Example: https://mail.yourdomain.com/ecp
Log in with an account that has Exchange admin rights.
Step 2: Navigate to Contacts
1. In the EAC, go to recipients > contacts.
2. Click the ➕ plus icon, then choose Mail contact.
Step 3: Fill in Contact Details
• First name / Last name – Optional.
• Display name – This is how the contact will appear in the address book.
• Alias – Email alias used by Exchange (usually no spaces).
• External email address – Enter the actual SMTP email: journalmaster@(cCore)FQDN
Step 4: Save the Contact
Click Save.
You should now see your new contact listed under contacts.
Option 2: Using Exchange Management Shell (PowerShell)
Step 1: Open Exchange Management Shell
On your Exchange 2019 server, launch Exchange Management Shell.
Step 2: Run the Command
New-MailContact -Name "Jatheon Journal (External)" -ExternalEmailAddress "journalmaster@(cCore)FQDN" -OrganizationalUnit "Users" -Alias "jatheonjournal"
Step 3: Confirm Contact Creation
Get-MailContact "Jatheon Journal (External)" | Format-List Name,ExternalEmailAddress
Notes
• External contacts do not require a mailbox.
• You can include them in distribution groups or set them as journaling/reporting targets.
2. Create a Send Connector in Exchange Server 2016/2019
This guide explains how to create a Send Connector in Exchange Server 2019 that routes email to a smart host, such as a Jatheon cCore appliance (e.g., 192.168.1.1), with a cost of 1.
Option 1: Using Exchange Admin Center (EAC)
Step 1: Open Exchange Admin Center
Navigate to https://<ExchangeServerFQDN>/ecp and log in.
Step 2: Go to Mail Flow > Send Connectors
Click on "mail flow" in the left pane, then select the "send connectors" tab.
Step 3: Create a New Send Connector
Click the ➕ (plus) button to create a new send connector.
• Name: e.g., "To Jatheon"
• Type: Choose "Custom"
Click Next.
Step 4: Configure Network Settings
Select "Route mail through smart hosts" and click the ➕ button.
Add the IP address of Jatheon cCore: e.g 192.168.1.1 and click Save.
Step 5: Configure Smart Host Authentication
Choose "None" if the Jatheon device doesn’t require authentication.
Click Next.
Step 6: Set Address Space
Click ➕ and enter:
• Type: SMTP
• FQDN: Jatheon cCore FQDN
• Cost: 1
Click Save, then Next.
Step 7: Source Server
Click ➕ and select the Exchange server that will send mail.
Click Add, then Finish.
Option 2: Using Exchange Management Shell (PowerShell)
Step 1: Open Exchange Management Shell
Run the following command to create the Send Connector:
New-SendConnector -Name "To Jatheon" -AddressSpaces "SMTP:cCoreFQDN;1" -SmartHosts 192.168.1.1 -SmartHostAuthMechanism None -Usage Custom -SourceTransportServers "EXCHANGESERVERNAME"
Replace EXCHANGESERVERNAME with your actual Exchange server name.
Notes
• The cost value determines the priority if multiple connectors exist.
3. Create a Journaling Rule in Exchange Server 2016/2019
This guide explains how to create a Journaling rule in Exchange Server 2019 that sends a copy of all messages to an external email address via a mail contact (e.g., a SMTP contact pointing to a Jatheon appliance).
Option 1: Using Exchange Admin Center (EAC)
Step 1: Open Exchange Admin Center
Navigate to https://<ExchangeServerFQDN>/ecp and log in with administrative credentials.
Step 2: Go to Compliance Management > Journal Rules
In the left-hand menu, click on "compliance management", then select the "journal rules" tab.
Step 3: Create a New Journal Rule
Click the ➕ (plus) icon to create a new journaling rule.
• Send journal reports to: Select your previously created external mail contact (e.g., journalmaster@(cCore)FQDN).
• Name: e.g., "Journal All Emails to Jatheon"
• If the message is sent to or received from: Select "Everyone".
• Journal the following messages: Select "All messages".
Step 4: Save the Rule
Click Save to activate the journaling rule.
Option 2: Using Exchange Management Shell (PowerShell)
Step 1: Open Exchange Management Shell
Step 2: Run the following command to create the journaling rule:
New-JournalRule -Name "Journal All Emails to Jatheon" -JournalEmailAddress "journalmaster@(cCore)FQDN" -Scope Global -Enabled $true -Recipient "All"
Replace " journalmaster@(cCore)FQDN " with the external SMTP address of your email contact created for Jatheon Journaling. This rule will journal all messages sent or received by all users.
Notes
• Journaling rules take effect immediately after creation.
• You must configure an external SMTP mail contact before creating the rule.
• Ensure that the external address is properly routed through a Send Connector that supports delivery to the journaling destination (e.g., Jatheon).
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