Jatheon Support Center
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Tag actions
All the actions related to tags.
How to Apply and Remove a Classification Tag
Applying a Classification Tag You can easily apply a Classification Tag to a single email. Follow these steps: Log into your Jatheon Account. Head over to the Search section and run a search that will list Search Results. Select a speci...
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How to Share Personal Tags
Every user on Jatheon Cloud has the option to use Personal Tags. Users can now share their personal tag(s) with other users belonging to the same organization by taking the following steps: Log into your Jatheon Cloud account Head over ...
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How to Filter by Tags in Simple and Advanced Search
In case you want to find all the emails that were tagged with a specific tag (Personal tag for everyone or Legal Hold Tag for Compliance Officers), click the Tags dropdown in the Simple Search section and select the tag you'd like to fil...
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How to Apply and Remove a Legal Hold Tag from a Single Email/File
If you'd like to apply a Legal Hold tag to a single email/file, please follow these steps:Log into your Jatheon Cloud accountHead over to the Search section and perform a searchOnce you get search results, select a specific email/file by...
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How to Apply and Remove Personal and Legal Hold Tags to/from Multiple Emails/Files
If you'd like to apply a tag (Personal for everyone or Legal Hold for compliance officers) to more emails/files at once, follow this process: Once logged in, just head over to the Search section and find the emails/files you'd like to ta...
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How to Manage Retention Tags
If there is an ongoing case and you, as a Compliance Officer, need to set a specific Expunge time for some emails, we suggest that you use Retention Tags. Once you log in as a Compliance Officer, head over to the Retention section. There...
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How to Apply and Remove a Personal Tag from a Single Email/File
Applying a Personal TagYou can easily apply a Personal Tag to a single email/file. Follow these steps:Log into your Jatheon Account.Head over to the Search section and run a search that will list Search Results.Select a specific email/fi...
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How to Manage Legal Hold Tags
As a Compliance Officer, you may need to preserve some emails and put them under a legal hold. To manage Legal Hold features on Jatheon Cloud, follow these steps: Log into your Jatheon Account as a Compliance Officer Head over to the Le...
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How to Manage Personal Tags
Do you like having your emails organized so that you can easily find the ones that you have marked as "special"? All the users on Jatheon Cloud who can access emails have the option to use Personal Tags. These tags are not shareable with...
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