Jatheon Support Center

Your go-to place for product documentation, guides, and troubleshooting tips.

Manuals

Hardware Installation Manual

Affected Version: cCore All Role: Admin Congratulations on purchasing your cCore archiving appliance. This short guide will help you install and configure the network interface on your Jatheon cCore appliance. Click on the button bellow ...

By Steven Tobolar
  • Updated

Outlook Plugin Manual

Affected Version: AllRole: All Once you have your Jatheon appliance installed, you may want to download and install the Jatheon Outlook plugin. This plugin allows you and your users to access search and other options that the appliance p...

By Steven Tobolar
  • Updated

cCore Configuration Interface Manual

Affected Version: cCore AllRole: Admin Once the installation of your cCore archiving appliance is complete, you’ll have to configure the network and other important parameters. Read this guide to get started.Download PDF

By Steven Tobolar
  • Updated

Jatheon cCore Admin Manual

Affected Version: cCore 1.1.31 and up Role: Admin Thank you for choosing Jatheon Technologies. This guide describes administration tasks for your cCore archiving appliance.Click on the button bellow to download Jatheon cCore Admin Manual...

By Steven Tobolar
  • Updated

End User Manual

Affected Version: cCore 1.1.31 and up Role: End UserThank you for choosing Jatheon Technologies. This guide describes end user tasks for your cCore archiving appliance.Click on the button bellow to download Jatheon cCore End User ManualD...

By Steven Tobolar
  • Updated

Compliance Officer Manual

Affected Version: cCore 1.1.31 and up Role: Admin Thank you for choosing Jatheon Technologies. This guide describes the most common tasks you can perform on your cCore archiving appliance as a Compliance OfficerDownload PDF

By Steven Tobolar
  • Updated

Office 365 Setup Manual

Affected Version: Microsoft O365  Role: n/a This guide will help you configure Office 365 Journaling with your Jatheon cCore appliance.Click on the button bellow to download Office 365 Manual.Download Manual

By Steven Tobolar
  • Updated

IPMI Remote Power Management

Affected version: All cCore versionsRole: Admin The IPMI tool provides management independently of thehost system and allows you to remotely reboot, shut down and power on your Jatheon appliance. This guide describes in great detail how ...

By Steven Tobolar
  • Updated

Set up a remote desktop session

Thank you for contacting Jatheon Support!In order for us to look further into the problem you are experiencing, please download and run the following program to set up a remote desktop session for us:Quick SupportPlease run this program ...

By Steven Tobolar
  • Updated