Set up a remote desktop session

Thank you for contacting Jatheon Support!

In order for us to look further into the problem you are experiencing, please download and run the following program to set up a remote desktop session for us:

Quick Support

Please run this program on an idle machine as it may take some time to resolve the issue. Once the remote session is established, please reply with the ID for the session, and one of our support engineers will log in and take a look.

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