As an Account Admin or MSP Admin, you can set up an LDAP connection for your organization and import users from it into Jatheon Cloud.

Add an LDAP connection

1. Log in to Jatheon Cloud as an Account Admin or MSP Admin.
2. Open the settings:
   • Account Admins – click the main header dropdown and choose Company Settings.

• MSP Admins – go to the Clients section and click the Edit option for the client you want to set up LDAP for.

3. Go to the LDAP tab and click New Connection.

4. In the window that opens, fill in all the fields (only Certificate is optional):
   • LDAP Connection Name
   • Host – for example, 192.202.185.90
   • Port – set to 636 by default
   • Server Mapping – select one (MS Active Directory is set by default)
   • Filter – set to objectClass=user by default
   • Base DN – for example, dc=example
   • User DN (user distinguished name)
   • Password – used together with the User DN to establish the connection
   • Certificate – paste your certificate code here (optional)

5. Click Save to confirm the LDAP connection.

A toast notification confirms that the connection was created.

You can have more than one LDAP connection. They're shown in a table with these columns:

• Connection Name
• Host and Port
• Base Domain
• Certificate Status (green if a certificate is entered; gray if there's no certificate)
• Action column with the options to Test Connection, Connect or Delete

Test the connection

Please note that you should test your connection before connecting.

1. Click Test Connection in the more menu of the connection you want to test.

If something is wrong with the connection, you'll see an error toast notification. If the connection is OK, you'll see a success toast notification.

Connect and import users

1. Click Connect in the more menu of the connection you want to connect to.

You'll see the Loading popup.

2. Once the data is obtained, select the users you want to import by clicking the checkbox next to their name.
3. Assign each user an appropriate role. The User role is set by default, but you can choose any role that exists in your organization from the dropdown.

A toast notification lists the number of users that were imported or updated successfully.

Edit or delete an LDAP connection

• To edit the connection fields, hover over the connection's row and click Edit. Once you edit the fields, you'll get a success toast notification.
• To delete an LDAP connection, click Delete in the more menu of the connection row. A toast notification confirms the action.

Please note that there is no double confirmation when you delete a connection.

If you need any help while setting up the LDAP connection, please contact support@jatheon.com.

Related articles

• How to Manage Users
• How to Set Custom Roles
• How to Import Users by Uploading a CSV File

Learn more about security at Jatheon.