Jatheon Cloud App Features

Jatheon Archive allows users to manage their Jatheon Cloud email archive on mobile phones. The app can be downloaded from:

If not, you can go to the links above and get the app, and then start using Jatheon Cloud on your mobile phone too. 

Once you tap on the app icon, you'll see a screen that displays two apps:

  • cCore app
  • Jatheon Cloud

Tap the Go to Jatheon Cloud button. 


mceclip1.png

Now, you'll need to choose how you want to log in. There are two ways to do it: either regularly (use Log in with Email) or with GSuite (in case your company has the appropriate domain set - use Log in with Google). 

mceclip0.png

Once you tap on the Log in with Email button, you will need to enter your Jatheon Cloud credentials:

mceclip2.png

After that, you will be in the app and can start working right away.

Here's an overview of actions you can carry out in the app:

Search through emails

  • Search for a word or phrase in your emails (Simple search) by entering:
    • Search Term (in case you enter a Search Term, you will need to enter the Fields to Search in and vice versa)
    • Search Fields you want to search through
    • Date Range (set to the period of the last 2 weeks by default)
    • Tag(s)

mceclip3.png

Once you tap the Search Now button, you will either see the appropriate Search results or the No results state (in case none of the emails match the selected search criteria). 

You can also easily reset the search by tapping the Reset Search option (note that all the fields except for the Date Range field will be reset)

mceclip4.png

You can tap on any of the emails and you will get to the Single Email screen where you will be able to:

View Single Email

In the Single Email screen, you will see the following data:

  • Email subject
  • Tag(s) (if any)
  • Date
  • Size
  • From, To, CC, BCC
  • Attachment(s) with the option to download either a single attachment (by tapping on it) or all the attachments by tapping the Download All option
  • Body

mceclip5.png

And in case you tap the More menu, you'll be able to perform these Single Email actions:

  • Restore
  • Forward
  • Reply
  • Reply to All

mceclip6.png

Restore email

Once you tap the Restore button, you'll see the confirmation dialog. 

mceclip7.png

You just need to confirm the action by tapping the Restore button. The user who's logged in will then get this email restored in that mailbox. 

Forward email

Once you tap the Forward button, you'll see a new screen where you will be able to choose whom to forward the email. There will be To, CC, BCC fields, as well as the Message that you want to include. You can also change the default Subject: Fwd: [Actual email subject].

mceclip8.png

Once you tap the Send button, you'll see a confirmation dialog and then the email will be sent to all the email addresses provided.

mceclip9.png

Reply to an email

Once you tap the Reply option, you'll see a screen where you can include a Message and change the default Subject: Re: [Original Subject].

mceclip10.png

The From email address will not be changeable and will show the original sender. 

Once you tap the Send button, you'll see a confirmation dialog and an email will then be sent to the From email address.

mceclip11.png

Reply to All for an Email

Once you tap the Reply to All option, you'll see a screen where you will be able to include a Message and change the default Subject: Re: [Original Subject]

mceclip12.png

The From email address, as well as CC and BCC email addresses will not be changeable and will show the original values. 

Once you tap the Send button, you'll see a confirmation dialog and an email will then be sent to all the email addresses initially included in this email.

Log Out

You can log out by tapping the hamburger menu and then the Log Out option. 

mceclip0.png

Have more questions? Submit a request

Comments

Powered by Zendesk