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How to Restore Selected Email(s) to Inbox

Steven Tobolar
Steven Tobolar
  • Updated

You can restore archived emails to your own inbox, one at a time or several at once, if your role has permission to restore emails. Restored emails are sent to the email address you use to sign in to Jatheon Cloud.

Restore a single email

  1. Go to the Search section and find the email.
  2. Click the email to open it in the reading pane.
  3. In the reading pane toolbar, click Restore.
  4. In the Restore to Mailbox window, click Restore 1 email.

Restore to Mailbox for a single email

Restore several emails

  1. Tick the checkboxes next to the emails you want to restore.
  2. Click Restore in the toolbar above the results.
  3. In the Restore to Mailbox window, click Restore N emails.

Restore to Mailbox for selected emails

Please note that you can restore up to 1,000 emails at a time. If you select more, Restore is disabled.

After you restore

A Restoring... window confirms that the restore has started: You will receive the restored email(s) to your email address once the restore process is complete. Click OK to close it. Restoring many emails can take some time.

Restore isn't available for social media items, files or Google Chat messages.

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