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How to Create a User and Other User Management Options

Steven Tobolar
Steven Tobolar
  • Updated

As the Administrator, you can create users, add them to groups and roles, and modify or delete them. Deleting a user only revokes their permission to log into the Jatheon appliance; their emails stay archived.

Create a user

  1. Log in as the Administrator and switch to the Admin Menu view.

Jatheon cCore Admin Menu view after logging in as the Administrator

  1. In the User Management section, locate the Users tab.
  2. Click the Add button.
  3. Fill in the required fields: First name, Last name, Email address and Password.
  4. Click the Save button to apply the changes.

Jatheon cCore Users tab with the First name, Last name, Email address and Password fields and the Save button

You can also add the newly created user to a specific group, assign them at least one role and give them permission to search through other users' mailboxes with the Mailbox Association option.

Read more about user roles: How to Configure and Manage User Roles

Read more about Mailbox Association: How to Allow Users to Search Through Other People's Mailboxes

Modify a user

  1. Select the user.
  2. Make the necessary changes, such as the group, permissions or password.
  3. Click the Save button.

Jatheon cCore Users tab with a selected user whose details can be modified and saved

Delete a user

  1. Select the user to be deleted.
  2. Click the Delete button.
  3. Confirm the deletion.

Jatheon cCore Users tab with a user selected for deletion using the Delete button

Please note that if you delete a user that was imported through the LDAP task, this user will be re-imported with the next LDAP synchronization.

Deleting a user from the system doesn't delete their emails from the appliance. It only revokes the user's permission to log into the Jatheon appliance. Their emails are still archived and searchable by the Compliance Officer.

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Learn more about Jatheon cCore, our on-premises archiving appliance.

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