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How to Change a Password

Steven Tobolar
Steven Tobolar
  • Updated

As a Jatheon Cloud user, you can change the password you use to log in at any time.

Change your password

  1. Click your initials in the top right corner and select My Account Settings.

My Account Settings in the user menu

  1. Open the Security tab.
  2. Click Change Password.

Security tab with the Change Password button

  1. Enter your Current Password.
  2. Enter your New Password. The password requirements are listed below the field.
  3. Enter the same password again in Confirm New Password.

Change Password window

  1. Click Save Changes.

You'll see a confirmation message: Your password has been successfully changed.

Please note that you'll be logged out right after you save, in every open tab. Log in again with your new password.

If the two new password fields don't match, you'll see Passwords do not match. and Save Changes stays disabled until they do.

If you log in with your company's directory (LDAP) account, you can't change your password here. You'll see Please contact your company system administrator to change the password.

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