Once a user is enrolled in WhatsApp archiving, their phone number will be available for selection in the Social Media Search tab under the Choose Account(s) dropdown.

You can select one, multiple, or all archived WhatsApp users. The full name and phone number (displayed in brackets) will always be visible for reference.

Once users are selected, you can proceed to choose the specific type.

• WhatsApp Message
• WhatsApp Photo
• WhatsApp Video
• WhatsApp Audio
• WhatsApp Document
• WhatsApp Events - only the initially created version (no RSVPs)
• WhatsApp Polls - only the initial version (no votes)

You can choose one, more, or all types.

In the next dropdown, you can choose which field to use for search:

• From
• To
• Chat Name
• Message Content
• Tags
• Notes
• Status

All listed fields include the standard options for the next dropdown, consistent with other search types. The only exception is the Status field, which offers two unique options:

• Is Modified – Displays only messages that have been edited.
• Is Deleted – Displays only messages that have been removed.

Selecting either option will filter the search results accordingly.

Once the search is performed, you will be presented with the Search Results:

Once you click on a single search result, the entire thread will be presented on the right. 

The following data sources are covered for now:

• Text messages
• Message replied
• Emojis
• GIFs
• Stickers
• Audio messages
• Video messages (with captions)
• Video notes
• Photos (with captions)
• Documents (with captions)
• Photos and Videos sent as Documents (with captions)
• Event when the message is Edited along with all the versions of the message
• Event when the message is Deleted

Example of a deleted message:

Example of an edited message:

The following data sources have still not been covered, but are on the roadmap.

• Videos/Audios/Photos to be viewed once
• Events for the disappearing chats once the messages are deleted based on the 24h rule

Related articles

• How to Get Onboarded for WhatsApp Archiving
• How to Add a Whitelist/Blacklist for WhatsApp/iMessage
• How to Find WhatsApp Messages Deleted by a Content Policy

Learn more about WhatsApp archiving with Jatheon Cloud.