As a Compliance Officer, or a user with access to other users' data, you can search and review your organization's archived Claude.ai chats in Jatheon Cloud.

Please note that your organization needs the Claude.ai connector set up first, which requires a Claude Enterprise account. To find the details the connector asks for, see How to Obtain Organization ID and Compliance API Access Key for Claude AI Integration.

Search Claude chats

1. Go to the Search section.
2. Open the Social tab.
3. Click Choose Account(s) and select your Claude account under Claude.ai Accounts.

When only Claude accounts are selected, the type dropdown is set to Claude Message.

4. Click the Range field and choose a date range.
5. Select the field you want to search:
   • From — who sent the message
   • To — who received the message
   • Chat Name — the name of the Claude chat
   • Message Content — the text of the message
   • Attachment — the name and content of text attachments
   • Tags — tags applied to the message
   • Notes — notes added to the message

6. Select a predicate and type your search term in the Keyword field.
7. Click Search.

In the From and To fields, you can search for a user's name or for Claude. For example, From contains Claude finds Claude's replies, and From with a user's name finds the questions that user asked.

Review a conversation

Each result shows the sender, the chat name and a preview of the message.

1. Click a result. The full conversation opens on the right, with the user's questions and Claude's answers in order.
2. To see earlier messages in the chat, click Load previous messages.

From the toolbar above the conversation, you can:

• Export — export only the visible part of the thread or the entire thread
• Apply Tag — apply a tag to the message
• Add Note — add a note to the message
• Add to Case — add the message to a case

To remove a tag, click the remove icon on the tag in the message view. Files and artifacts shared in the chat have a download icon, and you can preview text, image and PDF files and artifacts with the eye icon.

To act on several results at once, select their checkboxes and click Export, Apply Tag, Add To Case or Remove Tag at the top of the list.