If Liya, Jatheon's AI assistant, is enabled for your organization, you can ask it questions about your archived emails, social messages and files in plain language.

Please note that Liya needs AI chat to be enabled for your organization and a role that can search the archive. If it isn't enabled, clicking Ask AI shows Enable AI analysis for your organization instead, with an Upgrade to Enable AI button that emails Jatheon Support.

Open Liya

1. Click the Ask AI button. It's in the bottom right corner of every page.
2. The Liya panel opens on the right.

You can drag the Ask AI button anywhere on the screen. To move it back to the corner, double-click it.

Ask a question

1. Type your question in the Type a message field.
2. Press Enter or click the send button.
3. Liya answers in the panel. Click Sources under the answer to see the emails, messages and files it used, with a short excerpt from each.

Under each answer, you can rate it with the thumbs up or thumbs down icon, or click the copy icon to copy it.

Liya searches all the archived data you have access to, so you don't need to pick mailboxes or accounts first. Ask specific questions, with names, topics or dates, to get better answers.

Please note that AI-generated content may be inaccurate. Double-check Liya's answers and don't include sensitive information in your questions.

Manage your chats

1. Click All chats at the top of the panel to see your earlier chats. Each one is named after its first question.
2. Click a chat to continue it, or use the Search field to find one.
3. To rename or delete a chat, click the edit icon next to it. Type a new name, or click the trash icon to delete it.
4. To start over, click + to open a new chat.

To close Liya, click X or press Esc.