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How to Configure Exchange 2010 to Journal to Jatheon Cloud

Steven Tobolar
Steven Tobolar
  • Updated

You can configure Exchange 2010 to send a copy of each message to Jatheon Cloud. It's a two-step process: first you create an SMTP contact so Exchange knows where to send journaled messages, and then you configure journaling, the mechanism Microsoft uses to send a copy of each message from Exchange to Jatheon's cloud platform.

Create an SMTP contact

  1. Open your Exchange Management Console.
  2. Go to Recipient Configuration.
  3. Create a new contact under your mail contacts, for example JatheonTest.
  4. Set the external email address to the journaling email address provided by Jatheon.

Exchange Management Console Recipient Configuration with the option to create a new mail contact for Jatheon Cloud

New Mail Contact wizard in Exchange 2010 for the Jatheon Cloud journaling contact

Exchange 2010 contact details for the JatheonTest contact used to journal to Jatheon Cloud

Setting the external email address to the Jatheon Cloud journaling email address in Exchange 2010

Exchange 2010 New Mail Contact wizard summary for the Jatheon Cloud journaling contact

Exchange 2010 wizard completing creation of the Jatheon Cloud journaling contact

JatheonTest contact listed under mail contacts in the Exchange Management Console for Jatheon Cloud

Create the journaling rule

  1. In the Exchange Management Console, find Hub Transport under Organization Configuration.
  2. Choose the Journaling tab and right-click it to create a new journaling rule.
  3. Name the rule (for example, Jatheon).
  4. Select the contact you created in the first step (send journal reports to email address).
  5. Leave the mail recipient blank.
  6. Make sure the rule is set to enabled.

This is a global rule, which means a copy of every message that comes in or out of Exchange is sent to Jatheon Cloud.

Exchange 2010 Hub Transport Journaling tab under Organization Configuration for Jatheon Cloud

New Journal Rule window in Exchange 2010 naming the rule and selecting the Jatheon Cloud contact

Exchange 2010 global journal rule with blank recipient, enabled, sending to Jatheon Cloud

Enabled Jatheon journal rule listed on the Exchange 2010 Journaling tab for Jatheon Cloud

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Learn more about Exchange On-Premises archiving with Jatheon.

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