Jatheon Help Center

Your go-to place for product documentation, guides, and troubleshooting tips.

How to Access Jatheon's Product Knowledge Base

Steven Tobolar
Steven Tobolar
  • Updated

You can sign up for or log in to Jatheon's knowledge base, a resource that contains how-to articles based on various use case scenarios and system manuals.

Sign in to the knowledge base

  1. Click the Sign in button in the upper right corner of the Support Center page.

Jatheon Support Center page with the Sign in button in the upper right corner

The Sign-in pop-up window opens.

Jatheon Support Center Sign-in pop-up window for existing users to log in with email and password

  1. If you are an existing user, log in with your email and password.

Sign up as a new user

  1. On the Sign-in pop-up window, click Sign up. The sign-up pop-up opens.

Jatheon Support Center sign-up pop-up shown after clicking Sign up

Reset your password

  1. Click Forgot my password on the login pop-up.
  2. Fill in your data.

Jatheon Support Center Forgot my password form for resetting your password

Get help

If you have trouble accessing our knowledge base, send us an email at support@jatheon.com or call us at (647) 426-1957 and we'll be happy to help.

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