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How to Activate/Deactivate a User

Steven Tobolar
Steven Tobolar
  • Updated

As an Account Admin, or a user with the Suspend users permission, you can deactivate a user so they can no longer log in, and activate them again later.

Start in the Users list: click your initials in the top right corner, select Company Settings and open the Manage Users tab.

Use the More menu

  1. Open the More menu (represented with ...) at the end of the user's row.
  2. Select Deactivate, or Activate if the user is inactive.

Deactivate in the More menu

You'll see a confirmation message: User successfully deactivated. or User successfully activated. The user's Status changes in the list.

Edit the user

  1. Click Edit in the user's row.
  2. Change the Status to Active or Inactive.
  3. Click Save Changes.

Status on the Edit page

Change several users at once

Tick the users in the list and click Activate or Deactivate above it. A confirmation message tells you how many users were changed, for example 2 user(s) successfully deactivated.

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