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How to Delete a User on Jatheon Cloud

Steven Tobolar
Steven Tobolar
  • Updated

As an Account Admin, or a user with the Delete users permission, you can delete users from your organization.

Please note that deleting a user removes all their emails, files and everything else associated with them, and it can't be undone. To stop someone from logging in without deleting their data, deactivate them instead. See How to Activate/Deactivate a User.

Delete a user

  1. Click your initials in the top right corner and select Company Settings.
  2. Open the Manage Users tab.
  3. Open the More menu (represented with ...) at the end of the user's row and select Delete.

Delete in the More menu

  1. In the Delete User window, click Delete to confirm.

Delete User window

You'll see a confirmation message: User successfully deleted.

You can also delete a user from their Edit page: click Edit in the user's row, then click Delete.

Delete on the Edit page

Delete several users at once

Tick the users in the list and click Delete above it. A confirmation message tells you how many users were deleted.

Please note that your account's main administrator can't be deleted, and a user who is linked to a social media account can't be deleted until that link is removed.

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