If SMS archiving is set up for your Client, you will be able to search for Call Logs. 

Follow these steps to search for a specific log:

1. Log into the Jatheon Cloud platform
2. If you have the access to Social Search and your account is set up for Mobile Archiving, you will be able to see the Mobile Account as an option in the first dropdown:
   
   
   
   Please note that there can only be one Mobile Account listed here as the .apk is prepared for all users of the Client.
   
3. Once you select the Mobile Account, you will be able to select Call Logs in the second dropdown:
   
4. Adapt the rest of the search criteria (third and fourth dropdown) to get the search results.

The search results will show you the phone numbers of the caller and the callee and their names, if provided, In case the user's contact list does not contain the number saved, the caller/callee name won't be displayed.

On the left-hand side, you'll see all the search results  in line with the search criteria you specified.

Once selected, on the right-hand side, you will be presented with the description of the Call Log, showing the duration of the call. Here's an example: 

In case the call was missed or the callee did not pick up, the duration will be shown as 00:00:00.