How to Migrate Google Chat Data

This article explains how to create a Google Chat migration task in Jatheon Cloud, start the migration, monitor progress, and import the data after completion.

Before you begin

Make sure you’ve created a Google service account JSON with delegated access for Vault. See: How to Set Up Google Vault API for Export and Migration Tasks .

Step 1: Go to the Data Transfer section

1. Log in to Jatheon Cloud.
2. Click the dropdown next to your profile initials (top-right) and select Company Settings.
3. From the top navigation, click DATA TRANSFER and open the Migrations tab.
4. Find the Google Chat tile and click Create Task.

Step 2: Fill in task details

1. Task Name — Enter a descriptive name (e.g., GoogleChat_ABC_June2025).
2. Credentials — Click Browse and upload the Google Vault service account JSON (domain-wide delegated). For instructions, see How to Set Up Google Vault API for Export and Migration Tasks .
3. Google Account — Enter the primary Google Workspace admin account (e.g., admin@yourdomain.com).
4. Mailboxes to Migrate — Enter a comma-separated list of users (e.g., user1@domain.com, user2@domain.com).

Step 3: Start the migration

• When all required fields are complete, the Start Task button becomes active.
• Click Start Task to begin the migration.

Step 4: Monitor task progress

The task appears in the Migrations list with status updates such as:

• Queued
• Processing
• Completed
• Failed (if applicable)

Step 5: Import the data (after migration completes)

1. Go to Data Transfer → Imports.
2. Locate the completed task.
3. Click Ingest All Files to process and archive the exported PST/EML files into Jatheon.