This article explains how to enable Google Chat archiving in Jatheon Cloud by configuring required settings in both Google Workspace Admin console and Jatheon Cloud.

Prerequisites

• Google Workspace edition must be one of:
  • Google Workspace Enterprise
  • Google Workspace Enterprise Plus
  • Google Workspace Education Fundamentals
• Chat history must be turned ON for users, and users should not be allowed to change this setting (uncheck Allow users to change their history settings).

Step 1: Set Google Chat archiving in Google Admin console

1. In the Admin console, go to Apps → Google Workspace → Google Chat and classic Hangouts.
2. Click Third-party archiving settings.
3. Select the organizational unit:
   • Choose a specific OU (department), or
   • Leave the top-level OU selected to archive all users.
4. Check Archiving enabled.

Step 2: Configure archiving details

1. In Destination address, enter the journaling address provided by Jatheon Cloud.
2. Set the Archival frequency (every 1–24 hours).
3. Under Custom headers, add: X-Jatheon-Mail-Type: Google-Chat
4. Click Save.

Step 3: Verify in Jatheon Cloud

Confirm that the destination address is configured in Jatheon Cloud to receive Google Chat journal messages. Send a test message and verify it appears in the archive.

Related articles

• How to Enable Google Chat Archiving
• How to View Single Google Chat Search Result
• Google Chat Migration to Jatheon Cloud

Learn more about Google Chat archiving with Jatheon Cloud.