As an Admin, you can add emails from your search results to a previously created policy, review all emails a policy has captured, and remove emails from it. For a large number of emails, use the Policy task to do this in the background.
Affected Software Version: 1.1.26 and up
Add emails to a policy
- Log into your Jatheon cCore appliance with Admin privileges.
- Construct and execute your search (simple or advanced).
- Select the emails you'd like to add to the previously created policy (or check the select all messages box).
- Click the Apply Policy icon.
- In the pop-up window, choose if you want to add only the previously selected emails or all emails from the search results.
- Select the policy you are adding emails to.
- Click the Apply button.
You'll see a pop-up notification confirming that the emails have been successfully added to the policy.
View emails captured by a policy
- Choose the Policy tab and select the policy you'd like to review emails for.
- Click Hits under TOTAL MESSAGES to review all emails captured by the policy.
Remove emails from a policy
- Under Policy/Hits, select the emails you'd like to remove.
- Click the Remove From Policy icon.
Add or remove emails with the Policy task
If you are adding or removing a large number of emails to/from a policy, use the Policy task. It adds/removes emails silently in the background, freeing up the web interface for other activities.
Please note that in order to use this option, your search needs to be saved first.
- Switch to the Admin menu and choose the Message Source/Policy tab.
- Click the Edit button.
- Provide an email address to receive the notification once the task finishes.
- Choose the policy you are adding emails to.
- Select Add Message to Policy as the Task type.
- Select the saved search.
- Save the changes and Execute the task.
This action can also be scheduled by setting the scheduled time. For manual, one-time execution, just save and execute the task.
To remove emails from a policy with this task (especially if there's a large number of emails in the policy), select Remove Message From Policy as the Task type, then Save and Execute the task.
Monitor the Policy task
- Review the log under the History section.
- Select Add/Remove From Policy Task in the first drop-down menu and the appropriate date range.
- Click the Refresh button to reload the log.
Related articles
- How to Set Up a Policy
- How to Save and Share Searches in Jatheon cCore
- How to Use Advanced Search in Jatheon cCore
Learn more about compliance with Jatheon.
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